Last updated: 14 October 2026
This Privacy Policy explains how Kouras Ltd ("Kouras", "we", "us"), a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS], collects and uses your personal data when you visit kouras.com or buy from us. We are the data controller for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Identity and contact data: name, email address, phone number, delivery and billing address.
Order data: products bought, order history, returns and messages with us.
Payment data: handled by our payment providers (Shopify Payments and PayPal). We never see or store your full card details.
Technical data: IP address, browser and device type, pages viewed, collected with cookies (see our Cookie Policy).
| Purpose | Lawful basis (UK GDPR Art. 6) |
|---|---|
| Process, deliver and support your order, returns and refunds | Contract |
| Answer your questions | Legitimate interests |
| Prevent fraud and keep the site secure | Legitimate interests |
| Keep accounting and tax records | Legal obligation |
| Send marketing emails | Consent (unsubscribe at any time) |
| Analytics and advertising cookies | Consent (via the cookie banner) |
We do not sell your personal data. We share it only with service providers who help us run the store, under contracts that protect it:
Some providers (such as Shopify and Google) process data outside the UK. When they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement / Addendum to keep your data protected.
Order and invoice records: 6 years (HMRC requirement).
Marketing data: until you unsubscribe.
Other data: only as long as needed for the purposes above.
You have the right to: access your data; correct it; have it deleted; restrict or object to processing; data portability; withdraw consent at any time; and object to direct marketing.
Email contact@kouras.com with the subject "Data request". We reply within one month.
We use essential cookies to run the shop, and analytics/advertising cookies only if you accept them in the cookie banner. See our Cookie Policy.
Our site uses SSL encryption, and access to personal data is limited to people who need it.
Our website is not intended for children under 13, and we do not knowingly collect their data.
Please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF · 0303 123 1113 · ico.org.uk .
Kouras Ltd
Address: 5 Broxholme Way, Liverpool, L31 5PL, United Kingdom
Customer Service Hours: Monday–Friday, 9:00am–5:00pm (UK time)